“At the heart of it, a successful team is about healthy relationships.”

Donald Miller



  • The people we hire and work with are human beings with goals, insecurities, passions, and challenges. The better we understand this and acquire tools to manage them as real people, the more we’ll impact their lives in a positive way and as a result, our businesses too.

  • If team members are disconnected from each other, it leads to disharmony, frustration, inertia, anxiety, apathy, and unnecessary conflict, which in turn leads to an unproductive (and ultimately unsuccessful) business – it is imperative to support the individual team member if you want to create a healthy company.

  • A work environment should be a place where team members are inspired, encouraged and supported to reach their fullest career potential, which in turn will translate into a successful and thriving company.

  • Now more than ever, it has become clear how essential it is to invest in our team’s personal development and wellness, because simply put: human beings are still a company’s biggest and most important investment.


A powerful tool for understanding and effectively managing our team members is THE ENNEAGRAM — a dynamic personality framework of 9 CORE TYPES describing nine different patterns of thinking, feeling, and behaving. All personality typing systems can be useful for personal growth, but what separates the ENNEAGRAM from the rest is that, instead of focusing on our traits and behaviours, it explores the fears, desires, and motivations that lie in the unconscious layers of our personalities and influence how we show up in the workplace.


  • THE ENNEAGRAM not only gives us an understanding of the underlying and subconscious beliefs, defences, attitudes, and fixed behaviour patterns that lead teams to get stuck or frustrated with each other, but also gives us tools to get unstuck from that which is holding the team back.
  • THE ENNEAGRAM can help team members to communicate more efficiently with each other and manage areas of conflict more effectively.
  • Through exploration, THE ENNEAGRAM encourages a team member’s self-awareness, the top trait shared by the most successful CEOs of the world.
  • THE ENNEAGRAM can equip you with tools to manage your team’s emotional triggers so that they can show up more healthily in the workplace.
  • THE ENNEAGRAM helps team members to not take their own and their fellow team members’ personalities personal.


To Be Needed/Loved

Basic Fear:
Of being unloved, unappreciated and unwanted

Basic Desire:
To feel loved, appreciated and wanted

TYPE 2s feel that they need to be helpful and generous towards others. They prove themselves worthy of love and acceptance by taking the responsibility to serve and support others to the point of sacrificing their own needs.

To Be Valued/Successful

Basic Fear:
Of being worthless, without value and unwanted

Basic Desire:
To feel worthwhile, accepted, and desirable

TYPE 3s strive to achieve success and recognition by being ambitious, competitive, persuasive, and adaptable. They feel that they will earn the admiration, trust, and love of others through their reputation, image and self-image, and impressive achievements.

To Be Significant/Authentic

Basic Fear:
Of having no meaning, no personal significance

Basic Desire:
To find themselves and their significance, to create an identity out of their inner experience

TYPE 4s avoid being mundane, superficial, uninteresting, or mediocre. They seek depth, meaning, intimacy, and self-expression and earn love by being emotionally intense, creative, expressive, artistic, or dramatic. They may also come across as temperamental or spiritually inclined.

To Be Competent/Self-reliant

Basic Fear:
Of being helpless, useless, incapable, and overwhelmed

Basic Desire:
To be capable and competent

TYPE 5s aim at being in control by understanding their world. They are ruled by the head as opposed to the heart, seek learning and insight, and avoid feeling ignorant, inadequate, helpless, and clueless. They earn the respect and acceptance of others by being competent and effective.

To Be Supported/Secure

Basic Fear:
Of having no support & guidance, of being unable to survive on their own

Basic Desire:
To find security and support

TYPE 6s deeply engage with others and their environments to ensure that all is well. They have a strong sense of responsibility and respond to their inner distrust and doubt by being vigilant and testing others' loyalty. They, themselves, can be loyal to a fault and strive for security by aligning themselves with others.

To Be Stimulated/Satisfied

Basic Fear:
Of being deprived and trapped in pain

Basic Desire:
To be happy, satisfied, to find fulfilment

TYPE 7s seek sensation, fun, stimulation, variety, and fulfilment to avoid boredom, disappointment, sadness, helplessness, and/or insecurity. Their spontaneous and versatile behaviour is aimed at pursuing desires that they fear will not be fulfilled by others. They seek pleasure to avoid pain.

To be Strong/Self-Governed

Basic Fear:
Being harmed, controlled, or violated by others

Basic Desire:
To protect themselves, to determine their own course in life

TYPE 8s come across as assertive, wilful, self-directed, and confident. Their core fear is to be controlled, violated, betrayed, and/or limited by circumstances and/or people. They avoid this by taking control in a powerful and self-sufficient way to ensure they are not being put in any kind of vulnerable position.

To Be At Peace/Maintain The Status Quo

Basic Fear:
Of loss and separation; of annihilation

Basic Desire:
To maintain their inner stability and peace of mind

TYPE 9s are fearful of conflict, disharmony, and being disconnected from others. They therefore refrain from questioning or challenging themselves or other people and instead accommodate others to maintain peace, harmony, stability, and the status quo.

To Be Good/Right

Basic Fear:
Of being imperfect, defective, wrong, or corrupt

Basic Desire:
To be good, right, and virtuous - to have integrity

TYPE 1s aim to be principled, good, structured, and focused. Mediocrity or not having high standards is unacceptable to these individuals. They can be expected to overextend themselves to achieve righteousness, and to steer away from what is wrong towards what is virtuous.

Sources: Connect Coaching and cognadev.com/blog_128.html


  • 90 min individual session with each team member during which they will be guided through a process to discover their Dominant Enneagram Type
  • 1 x 90 min group session during which the team will receive feedback of each member’s Dominant Enneagram Type
  • 1 x 90 min group session during which the team will identify challenges within the group dynamic
  • 1 x 90 min group session to discuss practical, workable and realistic solutions to optimise team engagement and development
  • 2 x 90 min follow-up sessions in which progress and challenges are discussed – workable solutions are workshopped among the team